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FAQs

RETURNS & SHIPPING

  • Purchases may be returned by mail, within 14 days of the purchase date, for store credit only. Your item must be unused, undamaged and in its original packaging and/or with the original tags attached. Please note as well that all returns are subject to validation and approval Simply Gorgeous Cosmetics, and that Simply Gorgeous Cosmetics, reserves the right to limit or refuse a return, in its sole discretion.
  • Sales are final on all sale and promotional items.
  • All shipping Charges are non-refundable and you will be responsible for paying for your own shipping cost for any items retuned by mail.
  • If you received a damage or wrong item please contact us via our contact us page within 7 days of order received.  Please list the damaged item(s). Make sure you include your order #. Please note: If you do not contact us within 7 days of order received, Simply Gorgeous Cosmetics reserves the right to deny any item exchange authorization.

RETURN INSTRUCTIONS

  1. Contact us via our Contact us page, referencing your order confirmation number with your request to return your item(s), before returning the item(s). We will issue a return authorization number. The return authorization number must be written on the outside of the package.
  2. Please ensure that all items are packed and sealed securely using the original packaging, if possible; and that your original invoice or order confirmation email is included. All items must have their original tags attached or be in their original packaging.
  3. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  4. If approved, then your return will be processed, and your refund will be made in the form of Simply Gorgeous Cosmetics store credit. Shipping Charges will not be refunded.

 

You May Not Receive A Refund If…

You return an item that is damaged, without authorization, without original tags attached and/or in its original packaging, or if the item is not returned in a timely manner following the issuance of your return authorization number, your return will not be processed.

SHIPPING

Shipping is done using USPS priority mail shipping. A tracking number will be provided with all orders.  If all items are in stock, average delivery time is 5-7 business days.

  • SORRY ONLY US ORDERS ARE ACCEPTED.
  • NO INTERNATIONAL ORDERS UNTIL FURTHER NOTICE.

COUPON CODE.

Get In touch

For all other inquiries regarding our Return Policy, Or any other inquiry please contact our customer care team via our Contact Us page.